Cake Decorating Supplies | Blossom Cakes Express

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FAQ

Shipping, payments, returns, and everything else you need to know.

Shipping & Delivery

How much is shipping?
Our prices exclude shipping charges, payment handling fees, and any import duties/taxes applicable in your country. Shipping charges, duties, and taxes are the responsibility of the receiver.

For International Shipping:

Parcels ≤ 2kg: Hongkong Post e-Express to Japan, Indonesia, Philippines, Singapore, Thailand, Vietnam, South Korea, USA, Mexico, Australia, Austria, Belgium, Denmark, Finland, France, Germany, Hungary, Luxembourg, Netherlands, Norway, Poland, Portugal, Serbia, Spain, Sweden, Switzerland, Turkey, and UK.
Check e-Express rates

Parcels > 2kg: Hongkong Post Speedpost.
Speedpost calculator

Not listed above? Contact us for alternative courier options.

For Mainland China, Taiwan, Macau:

SF Express (freight collected on delivery).
SF Express rates

For Hong Kong customers:
Choose from SF Express Standard, SF Centre Pickup, or EF Locker (all freight collected on delivery).
SF Express rates

How long does shipping take?

Standard International: 7-21 days
SF Express (HK only): 1-3 days
SF Centre/EF Locker pickup (HK only): 1-3 days

Payments
What payment options do you accept?
All major credit cards, PayPal, and bank transfer (Hong Kong only). We don't accept cash on delivery.

I have a coupon code. How do I use it?
Enter your coupon code on the cart page after clicking "Checkout".

About Us
Who runs Blossom Cakes Express?
Founded by passionate cake decorators, we supply fellow enthusiasts with essential tools and materials at competitive prices. Based in Hong Kong.

Where do your products come from?
Sourced from trusted merchants, artisans, and manufacturers across Asia, the Americas, and Europe.

Returns & Exchanges
What is your return policy?
We're committed to excellent quality. Contact blossomcakesexpress@gmail.com if you're unsatisfied or encounter any issues. We'll gladly refund or replace per our policy.

Full returns & exchanges policy here.

Still have questions? Email blossomcakesexpress@gmail.com – we reply within 24 hours.